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Read the instructions carefully, as most exams and quizzes are timed.
Let us know what questions you have. Asking questions is part of the learning process. If they are still not available, please contact the instructor.
Set your firewall settings to medium and disable any pop-up blockers. Some courses will use the new First Day Access program, which allows students to view books through D2L on the first day of class. As with any web related site, it is always advisable to have a fast, secure connection.
New students may not have an ased adviser yet.
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Some instructors require you to have the exam proctored. This could be a local library, school or other public facility. Please contact the course instructor as soon as possible. All courses are different. Classes will not be available via D2L until 30 days before the first day of class. and we will be happy to answer. The instructor will list any software requirements in the course syllabus. Bills should be paid by the semester due date See Academic Calendar. We are here to help. If you are only registered for one course and wish to drop, you must contact the Registrar's Office at for assistance.
You can make payment via Self Service. You should spend as much time in your online course as you would in an on-campus course. The program D2L utilizes a Dropbox tool used to files your homework to the instructor.
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Please discuss with your advisor before you drop a course that may potentially affect your financial aid. Get familiar with this tool early on in the course. Your instructor may provide further instructions regarding the submission of homework asments. Most do not require any special software. If you are unable to locate this information, please contact the Registrar's office at for assistance.
Some multi-media will not open at all i. If your course requires an Access code, you will receive an with this information — Do not delete the. If you are returning student, your adviser contact information should be available via Self Service. If you try to drop a course after this date, you will need to complete a petition form to receive a refund. This list of questions is just some of the frequent inquiries from prospective and current online students. You can check your course schedule through Self Service which will show any courses in which you are enrolled for a particular semester.
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If you have any questions, please contact your department to speak with an advisor or visit First Stop for important SDSU information and resources. You can drop a course in Self Service.
Click the course title and an additional information will come up that includes the faculty name and contact information. Visit Help and choose the password you would like to reset. However, you may be taking a course which requires you to view PowerPoint presentations or possibly short videos. If you add a course late, you may miss out on early asments and will require some additional time upfront to catch-up.
Instructor information is available via Self Service. Visit our Proctor to review the policy and download the proctor form. A good rule of thumb is to to your course every other day, at a minimum twice a week. D2L is the online portal for your classes, where instructors will post announcements, course content and grades throughout the semester. Please visit Online Tuition and Fees. Please log in using your Self Service username and password.
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Visit Become a Student for step-by-step instructions. You may also complete a system check from the D2L home. Students may register for courses until the last day to drop or add See Academic Calendar.
If you run out of time, you may not answer the questions you have not finished and they will count against you. Pursuing your degree is a big step. If you do have problems with your connection speed accessing materials for your course, e-mail your instructor as soon as possible. We'll get back to you ASAP.
Textbook information should be available within 30 days of the start of the semester. This will vary with the individual course.
The instructor determines what file types will be used in any given course, it is always a good idea to know where you could access a computer with faster connection if needed. If you are a prospective student, you must first apply for admission to enroll in online courses.
If your course is using First Day Access, the bookstore website will indicate your textbook is digital and you will be billed directly through SDSU billing. A Dial-up connection will be slow and you should be prepared for that; some documents will just take time to fully download. Yes, once you are logged into D2L, you will see the SDSU Orientation for Online Learners under your list of courses that will introduce you to navigating your digital classroom.